Privacy
This policy explains how Vinaca Pty Ltd (“we”, “us”) handles personal information submitted through this website.
What we collect
- Information you provide in an enquiry (name, email address, company/organisation, message).
- Basic technical information for security and fraud prevention (for example IP address, user agent, and timestamp).
How we use information
- To respond to enquiries and conduct partner/onboarding discussions.
- To protect the website and our systems from spam, abuse and malicious activity.
- For internal record keeping related to business communications.
Storage and retention
Enquiries submitted via the contact form are stored on our server as the source of truth. Email notifications may also be sent to help us respond promptly. We retain enquiry records for as long as reasonably necessary for business and compliance purposes, then delete or de-identify them.
Disclosure
We do not sell personal information. We may disclose information to service providers we use to operate this website (for example hosting and email delivery), and where required by law.
Security
We take reasonable steps to protect information from loss, misuse and unauthorised access. No method of transmission or storage is completely secure.
Access and correction
You can request access to, or correction of, personal information we hold about you by contacting us.
Contact
Email: enquiries@vinaca.com.au
Updates
We may update this policy from time to time. The current version will always be published on this page.